![]() | The Neighborhood Volunteer's Credo How do you make a community safe? Block by block! How do you make a community beautiful? Lot by lot! How do you make a community better for all the people? HEART BY HEART! (but probably a Chicagoan!) |

Your Neighborhood: The Place to Begin
Community Map
1. Getting Started: Find and Organize Volunteers
GETTING STARTED: Find and Organize Volunteers
Working together, we can make a difference in our neighborhoods and our
city. For democracy to work, all must take part in finding solutions...otherwise,
we will be part of the problem, says Jeanne Bradner, former director of
the Illinois Office of Voluntary Action, in her book, Passionate Volunteerism.
The motto of Keep Chicago Beautiful adds a new twist to this sentiment:
If youre not part of the solution, youre part of the pollution. Being part
of the solution has many rewards. Just watch: volunteering will create the
magic of community spirit in any neighborhood.
Get the Ball Rolling A young couple moved into a neighborhood from
across town. Used to a very active block association, they were surprised
to find it so quiet in their new community. After asking around, they were
able to track down the last president of the community group, who was ill
and had been unable to do any community organizing for years. Posting signs
in local businesses and on the librarys community bulletin board, the couple
organized a community meeting around a spring cleanup. A handful of people
showed up. But there were enough to make people notice. The next meeting
drew more attendees, and today the community group is thriving (and still
doing spring cleanups).
Most neighborhoods have existing organizations. If youre not sure, you can check the sources above or ask at the local library, local schools, or your aldermans office. If your neighborhood has a festival, organizers are probably involved in community affairs year-round. If you want to learn how to start a block club from scratch, call the Mayors Office of Inquiry & Information, 312-744-5000 (Telecommunications Device for the Deaf, 312-744-8599). Be sure to: publicize your meetings well; elect officers who can set the agenda for meetings, keep minutes, and manage any money; and involve everyone, young and old. Keep America Beautiful offers five steps to success: (1) get the facts; (2) involve the people; (3) plan systematically; (4) focus on results; (5) provide positive reinforcement.Create Partnerships
See how your efforts can help or be helped by Neighborhood Housing Services of Chicago. Call 312-738-2227 to find the nearest local office. This program is targeted at predominantly minority low-income neighborhoods in which many homes are privately owned.Work with the City and the Police
Call 312-744-5000 to find out when city officials will be in your neighborhood. Or call that same number to set up a meeting of your own (with three weeks notice) on the topic of your choice with a representative from City Hall. If you know youre interested in CAPS, call the Neighborhood Relations office at your local police district. Call 312-744-5000 to find the number of your local police district.Enlist Many Groups A neighborhood group planning a cleanup sought the involvement of the local Boy Scouts and Girl Scouts and several environmentally oriented groups whose roots were outside the community. The result: a big crowd and a dramatic difference in the neighborhoods appearance.
Consider teaming with other groups, even if theyre not in your neighborhood: school groups, service organizations (such as the Boy Scouts and Girl Scouts and the Boys and Girls Clubs), womens organizations, fraternal organizations, ethnic societies (call the Illinois Ethnic Coalition for its directory of ethnic groups, 312-368-1155), conservation groups, veterans organizations and their auxiliaries, garden clubs, historical societies, labor unions, and religious organizations. These organizations always are looking for activities, and they can share their successful strategies with you.Think, too, about some of the newer groups pledged to community service:
Call 312-744-5000 to become a part of the citywide spring cleanups. Make this a rallying point for neighbors after being shut in all winter. The city will provide rakes, brooms, trashbags, and special refuse collection services. Talk to local schools and scout groups to get children involved.Tow Abandoned Cars
Call 312-744-5000 (Telecommunications Device for the Deaf, 312-744-8599) any hour of the day or night to report junk cars for towing. The city tows thousands of cars each year.Blow the Whistle on Illegal Dumps
Contact the landowner of any illegal dump. He or she is responsible for keeping it clean. Ask for the area to be cleaned and then fenced or chained off to prevent further dumping. If the property owner does not maintain the property and respond to complaints, talk to the police or your alderman. Try to cooperate with the property owner by agreeing to watch the property and report dumping to the police as it happens.Join the Lake Michigan Beach Sweep
Call the Lake Michigan Federation, 312-939-0838, for details on how your group can help. The federation provides data cards, pencils, garbage bags, flyers, posters, marine debris guides, and news releases. Or stage your own beach sweep effort to build community spirit.Turn Old Tires into Cash
Call 312-744-5000 (Telecommunications Device for the Deaf, 312-744-8599) for the dates and sites of the citys next Tire Bounty day. The city will pay 50 cents for each tire brought to one of six locations on the south and north sides. Checks are mailed to community groups or residents four to six weeks after the dropoff. The program is geared to neighborhood cleanups. If youve got a lot of tires, be sure to bring plenty of people to help unload.
Stage a cleanup on your own with rakes, brooms, and other equipment borrowed free from the Clean & Green program. Call 312-744-5000 (Telecommunications Device for the Deaf, 312-744-8599). Be sure to contact a private waste hauler (look in the Yellow Pages under Waste Reduction Disposal & Recycling Service) to take away the trash you bag.
Phone 312-744-1234 (Telecommunications Device for the Deaf, 312-744-8599) to find out more about anti- graffiti programs or report graffiti vandalism in progress. You also may report vandals with a free cellular call to *GRAF*.
Report graffiti as soon as you see it on public property, especially repeat performances on previously scrubbed buildings. The city has found that vandals move on when a building is cleaned repeatedly.
Request brochures from the anti-graffiti hotline to circulate to building owners in your neighborhood. The brochures contain permission forms that authorize the city to enter private property and remove graffiti. Urge building owners to take advantage of this free cleanup from the city.
Call the hotline above about Give Graffiti the Brush. Using free paint from the city, host a paint-out in your neighborhood.
The city regularly changes the bulbs in Chicagos 175,000 street lights and 59,200 alley lights, but you should report problems by calling 312-744-5000. Let the city know if trees around lights need trimming. If you feel you need more city lighting, contact your alderman.
Neighborhoods can combat rodent infestations through education. Basically, people need to know how to deny rats food. One open container of garbage is all thats needed to keep a colony of rats fat and happy. Keep garbage in secure containers, not in bags or boxes on the ground. Carefully pick up pet droppings, which hungry rats view as food. Ask the city to set poison in rat tunnels and tear down abandoned frame garages or brick buildings, both of which provide nesting space for rats. To schedule a rodent control expert to speak at a community meeting, report rat sightings, or seek help from the city, call 312-744-5000 (Telecommunications Device for the Deaf, 312-744-8599).
More than 50 service stations throughout Chicago will dispose of used motor oil for free. More than 60 percent of Chicagoans change their own oil, and, unfortunately, more than 2 million gallons are improperly disposed of each year. Alert your neighbors to this service. After draining oil from your cars engine, put it in a clean container with a cap, such as a milk jug. Bring no more than 5 gallons of oil at a time to each station. Get a list of participating stations by calling the City of Chicago Department of Environment, 312-744-7606.
The City of Chicago Department of Environment makes it easy for Chicagoans to get rid of their hazardous wastesfrom old gasoline to pesticidesby holding a collection day each spring and fall. Call 312-744-7606 for dates and locations.
Disregarding city zoning and building rules, property owners often convert single-family homes into boarding houses, sleeping room facilities, and other multiple-dwelling uses. These illegal conversions are dangerous to residents as well as to their neighbors because of the strain on electrical, plumbing, and ventilation systems and the usual lack of fire exits, sprinkler systems, and smoke detectors. If you spot evidence of many unrelated people living together, call 312-744-5000 (Telecommunications Device for the Deaf, 312-744-8599). The Illegal Conversion Task Force will investigate, issue citations, file lawsuits, and shut down the units, if necessary, to protect people.
The city cleans sewer catch basins and gutter boxes on a regular basis. If you are doing a neighborhood cleanup, clear sewer grates of obstructions yourself. Educate your neighbors so that no one dumps leaves, grass clippings, motor oil, or anything else poisonous or bulky down the sewer. For information, call 312-747-7030 (Telecommunications Device for the Deaf, 312-744-2952) during business hours. To report a sewer problem, call 312-744-5000 24 hours a day.
Residents place recyclable materials in blue bags and put them out with their trash in their city-supplied black garbage bins. A family sorts recyclables into two bags: one for clean glass, metal, and plastic containers and the other for dry paper and cardboard. Use 1.5-mil.-thick bags, available at local stores. Even before you get to the recycling stage, look to minimize your waste, reuse disposables such as bags, envelopes, and jars, and think about how your household can cut its trash production. Learning to integrate your solid waste handling practices is better in the long run. Theres an appropriate time for all these practices: using less stuff to start with, conserving resources, sending some waste to landfills, recycling where programs exist, composting if possible, and reusing materials.
The second phase of the citys recycling and source reduction plan covers businesses and large multi- family residences that use private waste haulers to cart away their trash. Since 1995, workplaces and large residence buildings have recycled at least two items on the citys list of recyclables, such as cans and paper. Since 1996 began, they have added a third item to their list or adopted two practices that reduced waste at the start.
Businesses have to comply with the law, of course, but many, like the office above, go above and beyond whats required. Show them that you appreciate their hard work by patronizing their businesses. When you see the Three Rs in action, say thanks. If you know that a law office donates its used office paper to the local schools for scratch paper or a dry cleaner recycles everyones hangers and plastic, let the managers know you appreciate their thoughtfulness and extra efforts. Make sure you also support business use of products with recycled content. And look for those products yourself!
You can keep your costs and litter down by planning carefully for the disposal of packaging, food, and drink, and other trash at your festival. Most of your packaging can be recycled if you keep it clean and separate from the trash. Follow the Guides advice and talk to several waste haulers to find out how they can handle your needs. Youll need to educate your vendors and festival-goers to make recycling easy. Consider an appearance by Les Waste, Keep Chicago Beautifuls mascot, who can entertain your guests and teach them to recycle and dispose of trash properly. This blues-loving blue bear makes the message memorable! When you apply to the Mayors Office of Special Events, 312-744-3315, for your festival permit, you will receive the Guide in your packet. Organizers for the more than 400 festivals in Chicago each year are invited to a meeting in December to hear festival rules and helpful suggestions. Call Keep Chicago Beautiful, 312-984-0448, to schedule an appearance by Les Waste.
The city encourages block clubs and community groups to plant and care for trees and flower beds. The Department of Environments GreenStreets program, 312-744-5714, helps coordinate public-private partnerships for tree planting projects around schools, vaulted sidewalks, and major thoroughfares, such as Lake Shore Drive and State and LaSalle Streets. The Bureau of Forestry, 312-744-4380, also runs Adopt-a-Flowerbed and Adopt-a-Boulevard to help community groups tend flowerbeds along streets and median strips. More than 300 community groups receive free seeds, plants, and bulbs four times a year through Citywide Distribution Days, 312-744-8691. The Department of Streets and Sanitation also offers free parkway trees, 312-744-5000.
Representatives of more than 100 community groups a year attend five Community Greening workshops to learn how to improve city landscapes or create new gardens, 312-744-8691. After the workshops, the groups get soil, plants, and tools to carry out their plans. With the help of labor from the Green Corps Program, 312-744-8691, community members work on building raised beds, planting, weeding, and mulching.
Some 22 parks are transformed into Christmas tree recycling sites on a mid-January Saturday from 9 a.m. to 2 p.m. Call the citys GreenStreets program, 312-744-5714 (Telecommunications Device for the Deaf, 312-744-2971). You can take the fragrant mulch with you or leave it for someone else.
A community garden can be a great source of pride for your neighborhood. Find a lot within walking distance of the homes of people who will participate. Make sure its in a safe place, with six hours of sunlight and access to water. Most vacant lots can be leased for little or no money; check with the city about land ownership (312-744-7195). Set up a steering committee of interested neighbors to establish rules and guidelines for operations. Contact the Clean & Green program to see how the city can help, 312-744-5000 (Telecommunications Device for the Deaf, 312-744-8599). The Chicago Park District, 312-747-0545, also offers open space in parks for vegetable gardens tended by schoolchildren. Wherever your community garden is, perhaps you can use the produce you grow to help needy local residents.
Find a shady spot. Use grass clippings (above and beyond those you leave on your lawn to help it stay robust and green), spent but healthy garden plants, kitchen scraps (including egg shells and coffee grounds, but not meat, bones, oils, or dairy products), leaves, straw, hay, and sawdust from untreated wood. Avoid coals, charcoal, dog feces, cat litter, and pesticides. Mix them in a 6 layer, add a shovel full of soil or old compost, and sprinkle with water to moisten the mixture to the wetness of a squeezed-out sponge. Repeat the layers, aerating and watering as needed. Call the City of Chicago Department of Environment, 312-744-7606, for further tips. If you dontcompost your organic matter, you need to put it in tall biodegradable paper bags, which you can buy at supermarkets and hardware and drug stores, for pickup with your regular trash.
Call 312-744-5795 to see about supplies, such as paint and lumber, you can use to help senior citizens repair and maintain their homes.
The seven primary sources of litter are: (1) household trash; (2) commercial refuse sources, such as dumpsters; (3) construction and demolition sites; (4) trucks with uncovered loads; (5) loading docks; (6) motorists; and (7) pedestrians. People can set examples for one anotherespecially childrenby not dropping trash on the sidewalks or streets, carrying a litterbag in their cars, and making sure trashbin lids are securely fastened and dumpster doors are closed. Community leaders can go a step further, reminding local businesses to make sure trucks are covered and visiting local construction sites to let workers see that the neighborhood is committed to a litter-free environment.
Contact the citys Clean & Green program, 312-744-5000, and GreenStreets program, 312-744-5714, to get started. Usually the process begins with a cleanup of litter, leaves, and any graffiti. The city can supply rakes, trashbags, and paint. You will need to find and organize the people to do the work, using flyers, posters, notices in local papers and on bulletin boards, and phone calls. Then add or replace the trees and plant flowers to beautify the area.
Mayor's Office of Inquiry and Information 312-744-4000RESOURCES
Mayor's Office of Inquiry and Information 312-744-4000
Commission on Animal Care and Control 312-747-1382 Department on Aging (Light Up Chicago program) 312-744-5795
Department of Buildings 312-744-3400 121 N. LaSalle, Room 900, Chicago, 60602 Abandoned Buildings Division (Board Up program) 312-744-6140 Building Inspection Division 312-744-3405 Code Enforcement Bureau 312-744-3409 Court Demolition Program 312-744-5056 Fast Track Demolition Program 312-744-3422 Large Abandoned Building Transfer Program 312-744-3122 Special Inspection Section 312-744-7816
Office of Cable Communication (community news) 312-744-4052 Commission on Chicago Hist. and Architect. Landmarks 312-744-3200 Chicago Public Library 312-747-4090 Office of the City Clerk 312-744-6861 Office of the City Treasurer 312-744-3367 Department of Consumer Services 312-744-9400 Department of Cultural Affairs 312-744-8923
Department of Environment 312-744-7606 30 N. LaSalle, 25th Floor, Chicago 60602 Complaints 312-744-7672 Compliance 312-744-8908 Energy 312-744-8901 Natural Resources 312-744-5801 Public Education 312-744-5716 Recycling Coordinator 312-744-5917 Solid Waste Management 312-744-5721 Toxic Pollution Control Unit 312-744-9377
Department of Fire 312-744-6666 Department of Health 312-747-9884 Department of Housing 312-747-9000 Commission on Human Relations 312-744-4111 Office of Inquiry & Information 312-744-6671 Municipal Reference Library 312-744-4994 Office for People with Disabilities 312-744-7209 Chicago Police Department 312-744-5501 Department of Planning and Development 312-744-9476 Department of Purchases, Contracts and Supplies 312-744-4900
Department of Sewers 312-747-8060 333 S. State St., Room 410, Chicago, 60604 24-Hour Complaint/Emergency Number 312-744-5000 Inspection Division 312-747-7890
Mayor's Office of Special Events 312-744-3315
Department of Streets & Sanitation 312-744-4611 121 N. LaSalle, Room 700, Chicago, 60602 Bureau of Forestry/General Superintendent 312-744-4393 Green Streets 312-744-5714 Bureau of Rodent Control Dead Animal Recovery Section 312-744-7959 Director of Rodent Control 312-744-6465 Bureau of Sanitation Code Enforcement Division 312-744-5027 Vacant Lot Coordinator 312-744-7195 General Superintendent 312-744-4583 General Support Division/Carts 312-744-4587 Solid Waste Management Division 312-744-4571 Refuse Collection Coordinator 312-744-4577 Bureau of Street Operations 1700 W. 119th Street, Chicago, 60643 General Superintendent 312-747-8623 Graffiti Blasters 312-747-1731 Street Sweeping 312-744-8237 Bureau of Traffic Services 1248 W. Washington Blvd., Chicago, 60607 Abandoned Auto 312-686-4957 Auto Pound Division 312-686-4965 General Superintendent 312-686-4959 Towing Division 312-686-4520
Department of Transportation 312-744-3674 30 N. LaSalle Suite 1100, Chicago, 60602 Bureau of Streets Asphalt Maintenance/Repairs 312-747-7504 Concrete Maintenance/Repairs 312-747-6550 General Superintendent/Streets 312-747-6498 Signs & Markings Division 312-747-2210 Information/Complaints 312-744-3674 Neighborhood Improvements/Alleys 312-744-8063 50/50 Sidewalks Program 312-744-4537 Streetscaping/Model Block 312-744-5900
Department of Water 312-744-7001 1000 E. Ohio Street, Level +25, Chicago, 60611 Complaints 312-744-7038 Department of Zoning 312-744-3507 Zoning Board of Appeals 312-744-3887
Chicago Park District 312-747-1469 Green Team 312-747-2121 Garfield and Lincoln Park Conservatories 312-638-1766 Aldermanic Office Streets & Sanitation Office Ward 1 312-744-3063/3074 312-744-5523 Ward 2 312-744-6836/9867 312-747-5054 Ward 3 312-744-8734/6712 312-747-6181 Ward 4 312-744-2690/2691 312-747-0860 Ward 5 312-744-6832/3195 312-747-7900 Ward 6 312-744-6868/0670 312-747-8776 Ward 7 312-744-6833/3127 312-747-9873 Ward 8 312-744-3075/3098/5662 312-747-7804 Ward 9 312-744-6838/3061 312-747-3616 Ward 10 312-744-3078/5687 312-747-8081 Ward 11 312-744-6663/4096/4097 312-747-7222 Ward 12 312-744-3040/3068 312-747-3232 Ward 13 312-744-3076/3058 312-747-6719 Ward 14 312-744-3380/3381 312-747-0808 Ward 15 312-744-6850/6854 312-747-3220 Ward 16 312-744-3069/3184 312-747-0016 Ward 17 312-744-6827/3064 312-747-0093 Ward 18 312-744-6856/3087 312-747-3655 Ward 19 312-744-3072/5682 312-747-0028 Ward 20 312-744-6840/5688 312-747-6017 Ward 21 312-744-4810/4811 312-747-2866 Ward 22 312-744-9491/9492 312-747-5205 Ward 23 312-744-6828/5683 312-747-5588 Ward 24 312-744-6839/6849 312-747-5060 Ward 25 312-744-6845/6846/0584 312-747-5094 Ward 26 312-744-6853/4198 312-747-4558 Ward 27 312-744-6124/6125 312-747-2240 Ward 28 312-744-3066/3097 312-747-5025 Ward 29 312-744-3070/8805 312-747-9707 Ward 30 312-744-3304/3305 312-747-7338 Ward 31 312-744-6102/6123 312-747-3236 Ward 32 312-744-6567/6574/6573 312-747-8618 Ward 33 312-744-6825/6826 312-747-1451 Ward 34 312-744-6820/6829 312-747-5261 Ward 35 312-744-6835/3109 312-747-0227 Ward 36 312-744-6857/7947/6571 312-747-4030 Ward 37 312-744-8019/5312 312-747-6583 Ward 38 312-744-6811/6812 312-747-5075 Ward 39 312-744-7242/7243 312-747-8163 Ward 40 312-744-6858/7248 312-747-8387 Ward 41 312-744-3208/3942 312-747-2331 Ward 42 312-744-3062/3065 312-747-5026 Ward 43 312-744-3071/5685 312-747-4555 Ward 44 312-744-3073/3133 312-747-5028 Ward 45 312-744-6841/5684 312-747-3084 Ward 46 312-744-6831/5694 312-747-5030 Ward 47 312-744-3180/4021 312-747-0111 Ward 48 312-744-6860/6834 312-747-2130 Ward 49 312-744-3067/3080 312-747-0940 Ward 50 312-744-6855/6106 312-747-3099 Cook County Offices Animal Control 708-974-6140 Building and Zoning 312-443-7693 Forest Preserve District of Cook County 800-870-3666 HQ, 536 N. Harlem Ave., River Forest 60305 312-261-8400 Picnic Permits, Rm. #608, County Bldg., 312-443-6580 118 N. Clark St., Chicago, 60602 State of Illinois Offices Governor-Chicago 312-814-2121 Lieutenant Governor-Chicago 312-814-5220 All Constituent Services 800-843-5848 Environmental Protection Agency-Chicago 312-814-6026 Department of Natural Resources-Chicago 312-814-205-5724 Illinois Delegation to U.S. Congress Call U.S. Capitol and ask for individual lawmakers 202-224-3121 Not-for-Profit Organizations Chicago Botanic Garden 847-835-8254 (Horticulture Department) Chicago Cares 312-715-4250 (short-term volunteers) City Space 312-744-5822 (a coalition concerned with "greening" projects) City Year 312-464-9899 (volunteer corps and one-day program) Friends of the Chicago River 312-939-0490 Friends of the Parks 312-922-3307 Keep Chicago Beautiful 312-984-0448 (creator of this guide) Lake Michigan Federation (beach sweep) 312-939-0838 Neighborhood Housing Services of Chicago 312-738-2227 (community organization) Take Action! 312-883-9596 (newsletter to recruit volunteers) Treekeepers 312-427-4256 (tree-care training) Urbs in Horto Fund (c/o the Chicago Community Trust) 312-372-3356

KEEP CHICAGO BEAUTIFUL: Helping the Neighborhoods
Keep Chicago Beautiful has been an ally of the City of Chicago and its
neighborhoods for almost a decade.
As the largest affiliate city of Keep America Beautifulthe national nonprofit
public education organizationKeep Chicago Beautiful works to inform, educate,
and inspire people to preserve Chicagolands environment and natural beauty
and improve waste handling practices.
According to Chicago Mayor Richard M. Daley, Keep Chicago Beautifuls work
in educating the public on solid waste issues and recycling, and in linking
the government to private business, is invaluable.
Neighborhoods: A Resource and Reference Handbook represents Keep Chicago
Beautifuls latest effort to reach out to the 176 neighborhoods that make
our city rich and diverse.
The organizations award-winning Guide to Recycling
at Summer Festivals has helped many communities plan for the solid waste
issues that arise at fairs and festivals. Neighborhood groups also have
won Clean Home Chicago Awards from Keep Chicago Beautiful for cleanup and
beautification projects. These awards have in turn inspired more neighborhood
projects, increased volunteerism, and more awards.
Les Waste, the organizations blue bear mascot,
appears at festivals and community events across Chicagoland, teaching children
and adults alike about integrating their solid waste handling practices.
He is also the featured character on school lunch milk cartons, teaching
children how to conserve natural resources and handle trash properly.
In the belief that public education starts with children, Keep Chicago Beautiful
pioneered an environmental education program in 1989 in the Chicagoland
public, private, and archdiocese schools. More than 2,000 specially trained
teachers since then have taught the basics of sound solid waste management
to more than 100,000 children.
With the motto, If youre not part of the solution, youre part of the pollution,
Keep Chicago Beautiful continues to work with the City of Chicago and its
neighborhoods, schools, and businesses to raise public awareness of solid
waste issues and educate people about how to preserve our citys beauty.
For more information, contact Keep Chicago Beautiful, 25 East Washington, Suite 1500, Chicago, IL 60602, 312-984-0448 (phone), 312-984-0479 (fax).

